Punchlist
Everything you need to manage your home warranty and QA smarter. Service, warranty & QA software for residential & commercial builders.
Punchlist Manager supports home builders with their service warranty & QA with software specifically for the construction industry. This solution enables builders to dramatically improve their customer success rating.
We implement a system so home builders can communicate with homeowner and trades via the Internet 24/7/365. Manage open, closed, and pending requests and service work orders in real time from anywhere you have web access. Punchlist Manager also allows you to use a collaborative schedule to know where your field technicians and your trade partners are scheduled for inspection and repair.
Key Features
Dashboards
Automated Tasks and Emails
Vendor Tracking
Correspondence Tracking
Document & Photo Management
Punchlist / QA Walk Management
Reporting
Vendor Portal
Homeowner Portal
Who Does It Suit?
Construction
Home Builders
Property Developers
Dashboards
Gain total visibility into your Service and Warranty Department with informative dashboards. Easily see your new homeowner requests, vendor updates, outstanding tasks, open items, and homes under warranty in one quick glance.
Automated Tasks & Emails
Keep yourself (and your homeowners) up to date as they progress through their warranty journey by creating automated tasks to remind you to call your client or create automated emails to send at certain times.
Vendor Tracking
Using either an integration or manual setup, you can add your default vendors to the community or home so that when an item is logged for a category, Punchlist Manager automatically selects the vendor for the item. Vendors are also rated on how efficiently they complete their warranty items based on your goals for them
Correspondence Tracking
Track all your communications with your homeowners and vendors in one cohesive location on the home file. Every communication—whether it is a phone call, email or text message—is in one location and name, date, and time stamped.
Document & Photo Management
Store all the documents and photos for each home in one spot. Give your team access to the blueprints, progress photos, item photos, completed inspections/punchlists, or any photos and documents related to each home.
Punchlist / QA Walk Management
Create customized Punchlists/QA Walks within Punchlist Manager. Schedule out your punchlists as the home is completed and easily track any defects in the home.
Vendor Portal
Give your vendors the power to access their own portal, view any item assigned to them, update items as they are completed (including photos), obtain customer sign-off when work is completed, and send messages directly to your team. Data is updated in real time.
Homeowner Portal
Give your homeowners the ability to access their home information, submit requests (with photos), and see updates on their requests while their home is under warranty. Requests submitted through the portal are created in Punchlist Manager, which eliminates the warranty team’s need to re-key the customer request.
With customized messages and an FAQ section, your homeowners can have 24/7 access to any information you feel is important to them.
Punchlist Resources
