The secret to future rapid business growth? One true source of information.

Modern day service software systems will deliver incredible savings to companies that implement them.

At Thrive, we’ve been implementing service software solutions for businesses for as long as we can remember. And we’ve started to develop a picture of just how much money a company can save by having effective software solutions in place that help you run your service business.

Let’s start with customer service.

Firstly, your customer service satisfaction will increase by at least 10 to 20%, and the fact that you’re able to get back to customers immediately will enable you to do their work better.

You’ll be quicker, more accurate and be able to address more issues and queries. Not only is this a massive way to promote reputational change, but it’s also a way to efficiently deal with a part of the business that traditionally always causes headaches.

Whether you’ve heard of the term before or not, businesses need to be changing the way they operate. 

I want to describe a widespread situation that Thrive often comes across. A business will come to us with a problem; ‘We keep blowing out our project costs because accounts are reading one set of data, and the rest of the business is reading another set of data. Everyone is on a different page’.

In this scenario, who has the correct data and who has the incorrect data? Heck, maybe they’re both reading and analysing the data incorrectly.

We call this having ‘one true source’ of information. It ensures that every department, employee, and decision maker has access to the exact same data set. And more importantly that they have access to correct data.

Streamline data!

It’s a matter of streamlining the way information is collected and ensuring it is organised in a way interpreted the same by everyone.

Imagine you’re a construction company, and the accounts department is dealing with data that is slightly different from the data the project managers are dealing with. Assessing the profitability of a project becomes almost impossible.

We see businesses go bust because unaccounted costs suddenly creep up, and there isn’t enough money in the bank to deal with it. Alternatively, there is money in the bank, and you think everything is looking great until unaccounted costs suddenly smash the business.

The solution is easy.

It’s a matter of implementing a software solution that makes data collection and accountability easy. We work with businesses daily that rave about how simple the solution is to a problem that has plagued their company for years.

Become accountable, accurate and most importantly…profitable

Transparent businesses are businesses that can enact change with ease. If you have access to correct data, you can make changes on the go that could mean the difference between a highly profitable project and a highly unprofitable one.

You’ll be quicker, more accurate and be able to address more issues and queries. Not only is this a massive way to promote reputational change, but it’s also a way to efficiently deal with a part of the business that traditionally always causes headaches.

If your business could use some help getting one true source of information, give thrive a call today on 1300 868 474, or email our team of experts at help@thrivetech.com.au.

Thrive Technologies
We Listen.
We Understand.
We Find Solutions.